Frequently Asked Questions

What time is check-in and check-out?

Check-in is at 4:00 pm, check-out is at 11:00 am.

Is the hotel pet-friendly?

Yes, The Grayson Miami welcomes your furry friend.

Does the hotel have a fitness center?

Yes, the hotel’s fitness center is open 24 hours a day.

Does the hotel have a swimming pool?

Yes, the hotel has a swimming pool on the 14th floor.

Do you offer on-site parking?

The Grayson Miami offers valet parking for $43 per night. We do not have on-site parking for oversized vehicles or trucks at this time. 

Do you charge a resort fee?

Yes, we have a daily destination charge that includes a variety of amenities to enhance your stay. This charge covers premium internet access, and 2 complimentary bicycles for exploring Downtown (subject to availability). Guests can also enjoy yoga and fitness classes during their stay.

Additionally, guests at The Grayson have access to the Beach Club at The Savoy Hotel & Beach Club in Miami Beach as part of the service fee. This includes 2 beach chairs per room, and guests will receive a physical voucher to present upon arrival at the Savoy Beach Club to redeem their chairs.

What is the hotel’s cancellation policy?

Our cancellation policies vary depending on the rate and dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy.